About Us

Our History:

We began our independent insurance services in Charleston, South Carolina in 2005 with a mission to honor God in all business practices and provide a workplace where employees can grow personally and professionally in a family-friendly environment focused on putting customers' needs first.

With a continued commitment to honor God, Pilothouse Insurance believes in putting "people" before "policies" meaning listening to our customers' needs is more important than making sales. Discovering insurance needs and letting our customers decide what coverage options are important to them is our approach to friendly service.  

Our Name:

In nautical terms, a "pilothouse" refers to the helm of a ship, the control deck, the place where charts are reviewed, destinations are plotted and courses are set. Metaphorically, our services are similar because we review coverages, discover needs, and plot a course for meeting those needs with proper insurance protection. Therefore, the name "Pilothouse" was chosen for branding our services to help people navigate their insurance needs. 

"Let's Journey Together"

At Pilothouse Insurance, we'll be your trusted partner in safeguarding what matters most. With a steadfast commitment to integrity and service, we go beyond policies to understand your unique needs and tailor insurance solutions that offer peace of mind. As an independent agency, we have the flexibility to explore a wide array of options, ensuring you get the coverage that fits your lifestyle and budget. What sets us apart is our unwavering dedication to meeting and exceeding your expectations, all while upholding the values of honesty, transparency, and respect. Let us guide you through life's uncertainties with wisdom, compassion, and the assurance that every decision we make is guided by our mission to honor God in all that we do. And...

✔ No Agency Fees | $0 - Our goal is simple: to help you save money without unnecessary fees. That's why we're proud to say we never charge agency fees for any of the services we provide. We believe in offering transparent, cost-effective solutions that put your needs first. 

✔ Affordability - We recognize that while having sufficient insurance coverage is vital, so is saving money. Our unwavering goal is to secure low rates and ensure they remain affordable in the long term. 

✔ Simplicity - We take the hassle out of insurance. Simply answer a few questions and we'll do the rest.

✔ Accountability -  We understand that insurance isn't just about selling policies—it's about protecting people and property. That's why our commitment lies in serving our clients with unwavering honesty and integrity. 

✔ Stewardship - We care about people and are dedicated to charitable giving back to the communities we serve. Together we can make a difference!